From the magazine

Go the extra Dial

Over time, underground utilities age and deteriorate and need to be replaced.

Trenchless installation methods such as horizontal directional drilling are often used in this work, with the technique able to replace assets with minimal impact to businesses, the community, and the surrounding environment.

However, to ensure that operators are not “÷flying blind’ when using these methods, it is important to pinpoint the location of these buried assets.

Lodging an enquiry with the Dial Before You Dig service is the essential first step in this process and will assist in identifying the location of underground pipes and cables.

It is vital to obtain as much information as possible about the location of underground pipes as a hit to one of these assets can lead to service interruptions, costly repairs, injury or in the worst case scenario, death.

Further, underground utilities may not be installed in a straight line or at a set depth, making it even more crucial to have as much information about the location of buried assets prior to any job.

About Dial Before You Dig

Dial Before You Dig is the free national community service designed to prevent damage and disruption to the vast underground pipe and cable networks around Australia. Dial Before You Dig works together with organisations involved in the ownership, maintenance and construction of underground infrastructure and acts as the single point of contact between asset owners and locators.

To further assist operators in safely locating underground pipes and cables, Dial Before You Dig has designed a range of educational resources.

The organisation’s website features a Safe Excavation page, which contains training resources, best practice documents and links to a range of other useful information.

The Dial Before You Dig service is free and easy to use

Lodging an enquiry can be done by going online at via computer or any mobile device, or by downloading the iPhone app.

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