Australian Custom Pipes (ACP), established in August 2004, has steadily built a reputation as a leading manufacturer of plastic pipes, fittings, fabrications, and assemblies.
Over the years, the company has gained recognition for its commitment to producing cost-effective, high-quality products, and its ability to offer reliable customer service.
ACP has also grown in both size and scope, thanks to continued investment in modern machinery and a dedication to maintaining high standards of precision across its manufacturing processes.
The company operates with a strong focus on precision and efficiency, leveraging advanced machinery and strict inspection procedures throughout its production.
The company’s ability to quickly respond to customer needs, both in terms of manufacturing and customer service, has further bolstered its reputation in the marketplace.
In terms of achievements, ACP has reached several key milestones since its inception. In March 2006, the company attained and continues to be certified for ISO 9000, ensuring that its processes met international standards for quality management.
Shortly after, in April 2006, ACP moved to a larger facility in Chipping Norton, allowing it to expand its production capacity and better serve its growing client base.
The introduction of new equipment over the years has also been instrumental in supporting the company’s continued growth.
This expansion in capability was complemented by the achievement of key certifications, including Watermark Certification for Series 1 PE water pipes and product certification for Series 2 PE gas pipes, both in January 2009.
ACP also received Sydney Water approval for its PE pipes in March 2009, further cementing its position as a trusted supplier in the Australian water industry.
One of the standout moments for the company came in 2011, when a customer survey revealed that 100 per cent of respondents would recommend ACP to an associate.
This result highlights the strength of ACP’s client relationships and the satisfaction with its products and services, over a long period of time.
The company’s continued success can be attributed to the dedication and professionalism of its workforce. ACP boasts a team of skilled and experienced individuals who share a commitment to meeting customer requirements and delivering high-quality solutions. The company fosters a culture of teamwork and collaboration, ensuring that everyone is focused on understanding and fulfilling the needs of its clients.
ACP’s mission is clear: to produce quality plastic pipes, fittings, fabrications, and assemblies that meet customer expectations while operating in a cost-effective and safe manner.
The company places great emphasis on maintaining relationships built on honesty and integrity, both with its customers and within its own workforce.
In line with its core values, ACP is dedicated to maintaining a close relationship with its clients, while also prioritising the safety of its employees and minimising its environmental impact.
Looking ahead, ACP continues to focus on innovation and growth. With a proven track record of adapting to the changing needs of the market, the company remains committed to providing high-quality products and services that meet the diverse requirements of its clients.
For more information, visit acpipes.com.au
This article was featured in the April edition of Trenchless Australasia.
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