Backed by experience

As a leading provider of high-quality polyethylene PE100 plastic pipes to a range of industrial sectors, Australian Custom Pipes (ACP) understands the importance of educating and training its staff.

“As a majority of our pipes are manufactured to the AS/NZS4130 standard, it is imperative that we have control of our processes and manufacturing equipment,” ACP Managing Director Dennis Jones told Trenchless Australasia.

“This allows us to reliably deliver high-quality products and services to our customers.”

The independent, Australian-owned pipe manufacturer has supported countless projects around the country and has continually proven to be compatible with trenchless methods of construction.

As part of ACP’s commitment to quality and its ISO9001 certification, the company has a full training matrix for all employees, which concentrates on key elements in the manufacturing and supply of plastic pipes.

As an example of this commitment, new pipe extruder technicians and sales team members go through a week of intense, on-the-job training and assessment to ensure they are competent for their role at ACP.

The company’s training plan also has a high commitment to safety promoted through its inhouse safety app, heads-up and toolbox talks, and face-to-face training on safety procedures and policies, which are conducted by committee members and department leaders.

Along with external training of butt-welding technicians, forklift operators, first aiders and safety committee members, ACP strives to follow best practice in the industry to ensure only quality pipes, fittings and fabrications are manufactured.

“At ACP, training is the cornerstone of our commitment to supply only quality products to our customers,” ACP Warehouse Manager Mitchell Pitman said.

This dedication to its people has directly translated to commercial success for ACP.

Earlier this year, the company expanded its capabilities to manufacture a range of custom coils up to 500m in length.

ACP is able to provide custom coils for a range of applications, including polyethylene (PE) yellow stripes for gas pipes, PE blue stripes water pipes, PE red stripes for fire hydrant pipes, PE orange electrical conduits, PE communication conduits, and compressed air piping systems.

ACP prides itself on its quick turn-around times, both in customer service and manufacturing, and its products are approved to supply water authorities from Adelaide to south-east Queensland.

“As directional drilling projects get larger and longer, ACP has upgraded its pipe extrusion equipment, allowing us to deliver longer coils for our customer’s projects,” Jones said.

“We have had several customers requiring longer coils for underground river crossings, with thicker walls to suit their application.”

But even as the company grows in technical capability and reach, Jones has kept maintaining the quality of his team front of mind.

“Without ongoing training and awareness for all our staff, we could not be in such a great position as a company as we are in today,” Jones said.

Fore more information, visit acpipes.com.au.

This article featured in the December edition of Trenchless Australasia.