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Kynection, originally called Fleet Effect, was born in 2006 with a focus on creating technology that would help heavy vehicle operators manage operations and reduce their impact on the environment.  

Champion of Growth & Communications Jonathan Patchell says in 2008, during the early phase of the business, the management team had become entrenched within the local heavy vehicle industry and identified a real need in the marketplace for systems that would help transport operators manage heavy vehicle compliance (NHVAS and CoR), as it was increasing in complexity and becoming too much for many companies to manage.

“Based on the skillset of the management team (Courtney Smith, Kasie Smith and John Tsoucalas), this change-in-direction was perfect as they’d all come from consulting backgrounds with focuses on operational process and compliance,” he says. 

By 2009 the company had proved itself to be a real player in the market by completing Australia’s first pilot for Electronic Work Diaries (EWD) with a Queensland-based quarry fleet. 

Fast forward to 2018, Fleet Effect undertook its first merger by merging 44 per cent of Vertical Matters into the business. 

As part of this deal, it tripled its employee headcount and diversified its software portfolio by offering Quality Management Systems allowing customers to receive Triple ISO Certification through Quality (ISO9001), Safety (AS/NZ4801) and Environment (ISO14001).  

As part of this merger, clients such as KONE Elevators, Mitchcon, Rangedale, Underground Cable Systems, VSA Group, Roadsafe and Johns Lyng Group joined the Fleet Effect family.

With the part acquisition of Vertical Matters and diversification of the business into new areas, Fleet Effect officially rebranded to Kynection in May 2019 – with Knowledge in Motion as the underlying tagline from parent company Autolync.

Today, Kynection offers One System for all, which encompasses the whole workflow of a business in one spot. 

Jonathan Patchell says the company identified a gap in the market for a company to be integrated into existing accounting systems and other third-party applications thus creating the “One System”.

 “Kynection can be slotted into any business, and we can be integrated into any accounting system and make that seamless transition from a clunky paper-orientated business workflows to a paperless streamlined business,” he says. 

“By having an organisation managing these different aspects of the business, the customer is able to contact us, and we can fix it. Essentially it removes the middleman and streamlines a lot of customers’ billing systems and operations.” 

Kynection has a unique way of doing integrations. Jonathan says through its up-to-date expertise in technology, the company is able to integrate a lot of its hardware customers’ purchases from OEM manufacturers and from third-party software systems, making it an easy transition into a one-system approach. 

Not only does it optimise teamwork by converting “paper to glass”, but Kynection allows clients to have real-time communication, remotely manage employees, suppliers, and subbies, win more tenders, bids and contracts, and have end-to-end supply chain fulfillment. 

In the trenchless industry Kynection is able to offer full vehicle compliance by putting AI cameras in trucks, which links back to its job management system in real-time on the “One System”. 

Jonathan says through this the company is able to manage driver awareness with the camera system which then feeds back to the operations system. 

“We manage the operation system with the scheduling of the trucks and crews, which overlap that with the competency crew, detailing what they are competent of doing and whether they have been inducted. It also identifies what assets have been introduced to those projects as well,” he says. 

“This means clients get all the information they need in one place and allows for a smoother operation and management of their business overall.” 

As part of Kynection’s cloud-based platform, clients have access to the following: project management, job management, time and attendance, asset management, equipment management, eForms, task management, contractor management, quoting/invoicing, document management, tender management, contracts, human resources, and CRM. 

Jonathan says his team of consultants are experienced with over a collective 100 years of experience at providing a full turn-key system that includes its cloud-based technology suite, as well as any required hardware teams may need.  Kynection is a unique business that supplies the complete full systems of hardware and software including any support. This is a real game changer for the trenchless industry as they just need to have one point of contact for their operational systems. 

“Ultimately our goal is to make it easier to view data and business information in one place,” he says. “Our technology will let you improve operational efficiency of your facilities maintenance businesses and ensure that use of paper is minimised.

For more information visit Kynection. 

This article featured in the February edition of Trenchless Australasia.