kwik-ZIP reflects on 2022 No-Dig

Reflecting on the 2022 conference, kwik-ZIP expressed that it was fantastic to be able to see so many current customers and connect with new contacts within the industry, particularly after the difficulties faced by all over the past few years with the lack of face to face opportunities. 

“Thanks to our loyal customers for taking the time to stop by our booth to say hello.  We look forward to working with you all in the new financial year ahead.”

Used and recommended by pipeline and civil contractors around the world, kwik-ZIP centraliser and spacer systems are solving production casing centralisation challenges throughout the pipeline industry.

kwik-ZIP maintains a focus on price effectiveness, simplicity, and rapid on-site assembly, to ensure that our systems deliver significant cost, time and operational advantages to our customers.

kwik-ZIP’s spacers and centralisers have a segmented design, meaning they can be fit to an extensive range of pipe diameters with the addition of multiple segments.

Available in various product series (including HDXT, HDX, HD, GT, 380, and 155), each series is also available with varying bow/runner heights, making these highly flexible products.

Kwik-ZIP spacers series HDX and HDXT are the only casing spacers on the market that have been approved as compliant by WSAA.

For any specific project requirements that kwik-ZIP can assist you with or if you have any questions regarding its products please contact the company at or

PEF Commercial Finance

PEF Commercial Finance’s three steps to trenchless asset funding

The Melbourne-based finance brokering service’s main focus is to provide hassle free business finance solutions to clients and secure approvals quickly and conveniently.

Appreciating the importance of getting the deal secure for the client in a timely fashion, the first step they take is understanding and identifying the client’s needs.

Finance Broker Theo Robotis has over 30 years’ experience in the financial service world and has been with PEF Commercial Finance for the last 10 years. Theo knows the challenges customers in the trenchless and resources industry face when it comes to securing asset funding. 

“Today’s business world has varying business structures,” he says. “They trade from sole traders, partnerships, companies, trading entities, trusts – all sorts of variances or combinations.” 

One of the key differences in dealing with PEF Commercial Finance is that they take all the hassle out of your application by coordinating, organising and compiling your documents for delivery along with any other required materials. They then arrange the final sign-up immediately so that you, the client, can enjoy use of your new business equipment or vehicle as soon as possible.

The company strives to ensure business loans and finances are easy with their simple three step process. 

The first step is identifying the purchase, which includes pin-pointing the equipment or assets for which the client requires business finance or a loan for. 

“We work with the client to really understand who they are, and how they operate, so that we can narrow down which lending options or which financing solutions are going to be worthwhile,” Theo says. 

“This may be deciding on the exact make and model of the equipment, assets, cars or other types of vehicles, the approximate purchase or lease prices, the source of the equipment being the supplier. An evaluation of the equipment prepared by a valuer may also help.” 

 The second step is to apply for pre-approval. “We (at PEF Commercial Finance) obtain the purchase information from the client and based on our discussions to date, work out the best approach to the business loan and finance application.” 

“We may ask for preliminary summary of financials, depending on the goods and amounts to be financed,” Theo says. 

The third and final step – finalisation and settlement.

“We may be able to obtain an approval for larger amounts which can come in useful for funding future purchases or leases or other business loan applications,” says Theo. 

“Once approval is obtained, we will do the preparation work to compile all documentation and loan contracts for your approval and signature. We will take care of finalising the settlement and paying for the equipment or vehicles.”

Trust is one of the key attributes PEF Commercial Finance has built its business on due to there being a lot of technical and financial information being passed across to the banks on behalf of clients. Theo stated this is a result of the us (PEF) knowing who the banks are that lend to these specific areas and knowing the products and how it’s applied to people’s businesses. 

“We deal with the largest and most reliable financiers, lenders, banks, and credit providers. We understand and implement the process on a daily basis through which we have regular dealings with decision makers,” he says. 

“We work towards streamlining it all for everybody and it is a big hurdle that we’ve got to get over because, as I see it, the banks are sometimes a bit detached from the reality of the small business owner, the guy on the street, or the guy on the building site. 

“So, we’ve got to put it to them, we have got to make them (the banks and lenders) comfortable around what they’re lending against, because that is the bank’s money, and they’ve got to make sure that it goes to the right hands at the right time.” 

At PEF Commercial Finance, another aspect of the service customers can expect is when they lock in repayments for their asset finance, the current interest rate is not going to change. 

“In a time where the interest rates have been moving around, at PEF Commercial Finance, we want to stress that these are commercial agreements, and once we secure a deal, that’s signed, and commenced, the interest rate will not change for our client for the next three-to-five years, or in some instances seven years, depending on their contract,” Theo says. 

When dealing with PEF Commercial Finance you can be assured that as your commercial finance broker, it will provide personalised, efficient and friendly service throughout the entire process from the initial consultation and application to settlement and finalisation.

For more information visit PEF Commercial Finance. 

This article featured in the June edition of Trenchless Australasia. 


Tickets for No-Dig almost gone: get yours now!

Organised in partnership with the Australasian Society for Trenchless Technology (ASTT), No-Dig has grown to become the second largest no-dig technology in the world and is now considered a must-attend event for all industry professionals.

Trenchless technology is important for installing new services, as well as rehabilitating and maintaining existing pipelines and infrastructure, without having to dig multiple trenches, disturbing traffic, business and residential locations.

With major utilities located underground and requiring ongoing upkeep and extension, No-Dig Down Under is a crucial event for local government representatives and those involved in planning decisions for major infrastructure projects.

The No-Dig conference promises to bring attendees the very latest information about products designed to make trenchless installation and rehabilitation easier and more efficient.

The No-Dig conference will kick off with a keynote presentation from Jonathan Farrell, Program Manager at Urban Utilities, looking at current projects being undertaken by the company. His presentation will be followed by a panel session, where Jonathan will be joined by Ben Hayes, Sales Manager at Herrenknecht AG, Tom Sangster, Managing Director of Downley Consultants, and Craig Vandaelle, Vice President of Michels Trenchless Preconstruction.

The prestigious ASTT awards, most of all, are not to be missed.

The awards will be presented to the winners, the finalists having already been announced, at the ASTT Gala Dinner and Awards Evening on Thursday 16 June from 7pm to 11pm. The formal event is set to feature presentations from a host of industry experts and is guaranteed to be a night not soon forgotten.

No-Dig is set to be held at the International Convention Centre Sydney from 14-17 June.

To get your free ticket to the No-Dig exhibition, register for the conference, or find out more information about the event, click here.

Primus Line, Baker Hughes partnership

TDM partners with NordiTube

TDM is a proudly Australian owned and operated drain service specialist with over 30 years’ experience. TDM offers a range of drain services including the rehabilitation, maintenance and inspection of pipeline infrastructure across Australia.

With operations across NSW, VIC and WA, the company is dedicated to providing high quality service to customers and community.

TDM utilises cured-in-place pipelining (CIPP) as a method by which pipelines are rehabilitated without the excess costs associated with excavation and/or replacing existing pipelines. TDM has over 15 years of experience working with CIPP and relines an estimated 5000 pipelines a year.

CIPP lining comprises a resin-saturated lining tube installed in a pipeline. The tube creates what is known as a close fit pipe-within-a-pipe as a structural solution to pipeline deterioration.

TDM’s CIPP liners are custom made from felt then impregnated with specially formulated resins suitable for various conditions and applications, including UV cured GRP relining, ambient cure polyester resin and heat cured thermosetting resin.

The CIPP method can be applied to structurally rehabilitate pipelines with defects such as cracks, offset joints and structurally deficient segments.

Thankfully, almost any shape and size of pipe can be structurally rehabilitated including vertical, horizontal, square, rectangular or round piping. Likewise, the CIPP method can be used for pipes with 90-degree angle bends, P traps, S traps, junctions or elbow.

The opportunity to work with NordiTube as its strategic supply partner grants TDM the chance to further implement its core values as a company to continue providing better, more efficient and affordable services to its Australian customers.

NordiTube has a well established position as one of the leading technology provides for trenchless pipe rehabilitation and has been producing CIPP liners for over 30 years.

Backed by a global trading company, the experts of NordiTube offer a wide range of innovative systems, materials, equipment, expertise and technical support to customers worldwide.

The NordiTube range comprises optimised solutions for maintenance, rehabilitation and renewal of gravity and pressure pipes.

TDM Pipeline Solutions and NordiTube invite those attending the 2022 No-Dig Down Under (NDDU) conference to visit the team at stand #023.

To find out more about what live demonstrations will be on offer at the expo, click here.

Register to attend NDDU here.

Awards finalists announced for NDDU

NDDU is the southern hemisphere’s only large-scale conference and exhibition dedicated to trenchless technology. Trenchless technology is important for installing new services, as well as rehabilitating and maintaining existing pipelines and infrastructure, without having to dig multiple trenches, disturbing traffic, business and residential locations.

With major utilities located underground and requiring ongoing upkeep and extension, No-Dig Down Under is a crucial event for local government representatives and those involved in planning decisions for major infrastructure projects.

The achievements of the Australian trenchless industry will also be recognised, with the nominees being revealed for five awards (for the full list of awards and nominees, see below).

The No-Dig Down Under conference will kick off with a keynote presentation from Jonathan Farrell, Program Manager at Urban Utilities, looking at current projects being undertaken by the company.

His presentation will be followed by a panel session, where Jonathan will be joined by Ben Hayes, Sales Manager at Herrenknecht AG, Tom Sangster, Managing Director of Downley Consultants, and Craig Vandaelle, Vice President of Michels Trenchless Preconstruction.

NDDU is set to be held at the International Convention Centre Sydney from 14-17 June.

To get your free ticket to the NDDU exhibition, register for the conference, or find out more information about the event, click here.

ASTT Award Finalists

Rehabilitation Project of the Year

Recognises innovation, advancements in technology, environmental benefits and occupational health and safety benefits in rehabilitation projects utilising trenchless technology.
Renewal of the Amarina Culvert, Mooloolaba – Interflow.
Lihir Island (PNG) Tailings Pipeline Rehabilitation Project – Spiecapag Australia T/A HDI Lucas.
Ann St to Bartleys Hill Trunk Main Relining – Urban Utilities and Radlinger Primus Line.

New Installation Project of the Year

Recognises innovation, advancements in technology, environmental benefits and occupational health and safety benefits in new installation projects using trenchless technology.
Donnybrook Link Branch Sewer Stage 2 – Edge Underground.
St Mary’s Bay Area Water Quality Improvement Project – McConnell Dowell.
REMS 1B Pipeline Connecting Bomaderry WWTP and Nowra WWTPs – UEA, UGL, Shoalhaven Water.

New Technology: Machine, Tool, Material, System or Technique

Should demonstrate the practical development of trenchless systems or equipment that results in benefits such as improved economy, accuracy, speed of drive or replacement, ability to overcome difficult installations, or similar.
TeraTrak R1 – Digital Control Australia.
Jet pump system in Slurry MTBMs: XXL drive lengths in small diameters – Herrenknecht AG.
B-Tech Connections – ISC Services.

Menno Henneveld ASTT Person of the Year

Recognises an individual who has made major and sustained contributions to the trenchless industry in any area of activity within the industry. The award will identify a contribution over and above the call of duty to grow, develop and promote the use of trenchless technology across Australasia and indeed around the world.
David Tuner – Maxibor.
Jerry Sunarho – Sydney Water.
Lance Horlyck – SASTTI Joint Venture.

Young Person of the Year

Recognises the important role that younger members of the Australasian trenchless community play in the growth of the industry. The recipient will be someone who is engaged with the industry and the promotion of trenchless technology, and has significantly contributed to the industry over the past two years.
Ash Hamer – Yarra Valley Water.
Dominic Preest – McConnell Dowell Constructors.

KOR heading to NDDU 2022

However, NDDU isn’t the only 2022 exhibition on KOR’s must-attend list.

The company has already attended the 2022 New Zealand based Stormwater conference and exhibition held in Christchurch. The exhibition was held on 18 – 20 May at the new Te Pae Convention Centre, with workshops offered across the two-day period.

Back in Australia, KOR is currently attending the Sydney Build Show which runs from 1 – 2 June at the ICC before the NDDU exhibition officially opens on 14 June. Following NDDU, KOR will be attending the WIOA at the Bendigo Exhibition Centre from June 22 – 23. Lastly, the company will be attending IFAT on 30 May through to 3 June at the Munich Exhibition Grounds.

Over the last decade, KOR has developed its national footprint to support contractors across Australia and NZ. Since the company began, the cornerstone of its vision has been to prioritise the needs of customers.

This has pushed the company to providing full-service support capability, spare parts centres across Australia, unit availability to support the demand for contractors and a customer service focus to support its clients.

In July of 2021, KOR secured an exclusive distribution in Australia and NZ for Schwarze Industries. Schwarze is highly regarded for its durable sweeper products and renowned for its innovative design and quality.

By the conclusion of March 2022, KOR had three mobile services vans in operation across Australia with one operating in NSW with plans for further expansion of its mobile services and workshops for the next 12 months.

It’s clear from the company’s commitment to customer satisfaction that KOR is investing in the ongoing support and happiness of its customers.

For more information on KOR, read here.

Register to attend NDDU here.

No-Dig Down Under

Spoilt for choice at the No-Dig Down Under conference

NDDU is the southern hemisphere’s only large-scale conference and exhibition dedicated to trenchless technology. Trenchless technology is important for installing new services, as well as rehabilitating and maintaining existing pipelines and infrastructure, without having to dig multiple trenches, disturbing traffic, business and residential locations.

With major utilities located underground and requiring ongoing upkeep and extension, No-Dig Down Under is a crucial event for local government representatives and those involved in planning decisions for major infrastructure projects.

The No-Dig Down Under 2022 conference will feature three dedicated session streams: installation, rehabilitation and condition assessment and utility location.

The No-Dig Down Under conference promises to bring attendees the very latest information about products designed to make trenchless installation and rehabilitation easier and more efficient.

Attendees will be able to hear from Katharina Helming from SAERTEX multiCom. Helming will be discussing the revolutionary SAERTEX-LINER® H2O (winner of the 2019 ISTT No-Dig Innovation Award). Sean Wharton from HammerHead Trenchless will also be discussing the newly developed Steel Extractor system and trenchless extraction process.

The No-Dig Down Under conference will also feature a number of project case studies that will discuss successes and areas for improvement, to help keep industry members up to date on best practice.

Hear from John Stuart-Robertson from HDI Lucas, Will Zillman from Interflow, Matthew Lyon from SFPJV (a joint venture of Abergeldie, Downer and Stantec) and Matt Beswick from McConnell Dowell, as they examine the successes of rehabilitation and improvement projects.

Research and development undertaken over the past few years proposes new classifications and solutions designed to improve and support targeted decision making for those involved in the trenchless industry.

Attendees will hear from Professor Marjorie Valix from the University of Sydney, discussing new proposed levels of corrosion classification for wastewater environments, Steven Nash from the Golburn Valley Water Authority, looking at the draft Asbestos Cement Water and Sewer Pipe Management Guidelines developed by the Water Pipes Working Group.

Cherdphong Seedao from the University of Sydney will also be discussing the development of one-part geopolymer mortars and their usefulness as a protective sewer coating.

NDDU is set to be held at the International Convention Centre Sydney from 14-17 June.

To get your free ticket to the NDDU exhibition, register for the conference, or find out more information about the event, click here.

ASTT No-Dig Down Under scholarships

Utility and council scholarships on offer at NDDU

The scholarships will allow key members of Australasian utilities and councils to attend the event with reduced costs and aims to bring more employees from these organisations to the event, thereby increasing the knowledge of trenchless technology.

NDDU is the southern hemisphere’s only large-scale conference and exhibition dedicated to trenchless technology. Trenchless technology is important for installing new services, as well as rehabilitating and maintaining existing pipelines and infrastructure, without having to dig multiple trenches, disturbing traffic, business and residential locations.

With major utilities located underground and requiring ongoing upkeep and extension, No-Dig Down Under is a crucial event for local government representatives and those involved in planning decisions for major infrastructure projects.

The following scholarships are available: five conference registrations for New South Wales-based utility or council representatives and five conference registrations and complimentary (accommodation during the event for interstate-based utility or council representatives).

The recipients of the scholarships also will be offered the opportunity to be interviewed for Trenchless Australasia, the official publication of ASTT. In addition to this, they will also be profiled in the October issue of the magazine, the official conference edition.

Eligible representatives can submit their application via an online form, which requires contact information and a series of general questions. Applications close Friday 20th May 2022.

To submit an application, click here.

The solution with a short cure time and long service life

Smart Lock is a no-dig point repair solution that reinstates the structural integrity of deformed and damaged gravity sewers and pipelines. Combining the benefits of fibreglass patching and 316 stainless steel, the repair system is  designed to last in assets for 100 years.  Smart Lock can be used in pipes ranging from DN100 to DN900.

Smart Lock combines proven mechanical and fibreglass technology, with a smooth ratchet locking mechanism from which the product takes its name, to create a true structural fit within an existing pipeline. Installation is faster and more affordable than traditional repairs, taking less than 30 minutes and requiring only three simple steps: load, lock and leave.

Smart Lock can be used in repair jobs that would otherwise require costly bypass pumping and site management. Effective against root intrusion and compatible with end-to-end relining systems, the trenchless system can be used with all stormwater and sewer pipe materials to extend the life of assets by decades.

“With three external locking mechanisms combined with one of the most trusted patch methods using silicate resin-impregnated fibreglass, it is not surprising that Smart Lock is the gold standard for trenchless point rehabilitation and the preferred solution for forward-thinking drain engineers,” says Smart Lock Business Development Manager Shane Curren.

“The system is ideal for pipe defects: from a rolled rubber ring, to a hole or a simple crack in a pipe. With a short cure time and guaranteed long life, it’s the logical solution for restoring weathered infrastructure.”

Smart Lock can be installed remotely from an access pit, where it is loaded and held on the unique installation trolley. This method is faster and lower risk for the asset owner and rehabilitation contractor.

The Smart Lock range also includes large bore drainage pipe seals which are designed for sewer and stormwater pipes with large diameters ranging from DN1000 to DN1800, meaning no job is too big, or too small.

Protecting public infrastructure

Smart Lock Managing Director Andrew White says the product can also be used to close off unwanted lateral drain branches to reduce the amount of concrete which leaks into sewers  during residential construction.

“I think people would be surprised if they knew how much concrete unnecessarily ends up in our public sewer networks,” says Mr White.

“Capping off an unused lateral branch at the boundary of a property still has major but avoidable risks. The branch may be correctly capped but later be removed by an auger or an excavator sometimes months, even years after it was sealed off.”

Mr White says that these accidents can be costly and difficult to resolve.

“Obviously mistakes happen, but this is an expensive one to make and ultimately the taxpayer foots the bill,” he says.

“The simple installation of a Smart Lock structural internal drain sleeve positioned inside the junction provides the optimum level of security against concrete inflows. Smart Lock is alleviating this issue one installation at a time.”

Visit Smart Lock in the No-Dig Down Under exhibition at stand 16A.

For more information visit:

Rob Carr gearing up to deliver major projects in 2022

For almost 30 years, Rob Carr has been a leader and pioneer of microtunnelling for the design and construction of utility infrastructure projects in the water, energy and transport space. Having previously constructed some of Australasia’s most complex pipe jacking projects, this year the company will be busier than ever working on multiple significant projects in Western Australia, New South Wales, Victoria and Queensland.

Quinns Main Sewer Extension, Perth

Rob Carr was awarded a contract to deliver the Quinns Main Sewer Extension for Water Corporation in Western Australia in 2021.

The design and construct contract – which is one of the biggest projects the contractor has undertaken in WA – will extend the Quinns Main Sewer to the Alkimos wastewater treatment plant. The pipeline will allow for the conveyance of wastewater flows from Ellenbrook and will run through Clarkson and Neerabup National Park.

Following the first stage of the project, which was completed more than 10 years ago, this extension will add approximately 2 km of new 1,800 mm diameter sewer, as well as the construction of six new sewer access chambers and two new vortex chambers. Rob Carr is preparing to start microtunnelling in early April and construction is expected to be completed in February 2023. The contractor will utilise one of its most recent fleet acquisitions, a Herrenknecht microtunnel boring machine (MTBM) to complete the DN1800 pipeline works. A ceremony will be held with community groups where the new MTBM will be named before beginning the main tunnelling activity.

Elizabeth Street Sewer Upgrade, Melbourne

In November 2021, Rob Carr was awarded the design and construct contract for the next stage of Greater Western Water’s CBD Sewer Augmentation Project focused on Elizabeth Street in the centre of Melbourne. The new contract follows the contractor’s successful delivery of the project’s previous package of work on the adjacent Lonsdale Street.

This is the third of four stages of the utility’s $80 million program and will see a new pipeline constructed, linking to the new sewers, under Lonsdale and Spencer Streets. The 723 m pipeline will be formed from OD 820 glass reinforced pipe (GRP) installed via microtunnelling between 6 m and 9 m below Elizabeth Street. In addition, eight GRP manholes will also be constructed along the route. The project is currently in the design phase, with early works having started to locate, identify and re-locate existing utility services along the route of the new pipeline, where required. Major construction work is expected to begin in the coming months with completion due early 2023.

ECI and partner projects in the works

Rob Carr is currently engaged in multiple Early Contractor Involvement (ECI) processes with major asset owners requiring the installation of important drainage and wastewater infrastructure in NSW, QLD and VIC. The company has also partnered with key Tier 1 and 2 contractors in each of these states for other targeted projects, and remains hopeful of several major project awards throughout the year.

More information on each of these projects will be featured in Trenchless Australasia in 2022 once the winning consortiums have been publicised. Rob Carr General Manager Angelo Soumboulidis says the company is excited about what will be a busy year for the company.

“All are important large scale projects, so we’re thrilled that our current and prospective clients have the requisite faith in our ability to deliver such major infrastructure upgrades,” he says.

“Each project comes with its own unique complexities, constrained working environments and timelines. Whether we are delivering major assets beneath major transport assets, working in a highly constrained CBD working environment or constructing record breaking drive lengths, we aim to provide clients with surety in complex drainage and wastewater infrastructure delivery.”                        

For more information visit: 

Delivering Australian-made reliable solutions

With its Australian-made robotic cutters exported across the globe, adding to KRE’s success has been its dedication to producing innovative, cost-effective and reliable products that offer the benefit of being easily operated and maintained.

Director Keith Edmunds says the company prides itself on working closely with its customers and their operators, enabling KRE to develop and produce products to suit market requirements.

“Due to a lack of reliable equipment from overseas and the industry being in its infancy in the 1990’s we decided to manufacture our own equipment to cater for the evolving Australian trenchless industry needs and requirements,” Edmunds says.

“Our robotic equipment is solely Australian-made and manufactured, proudly utilising other

Australian businesses to support the local economy and ensuring we deliver top-quality, cost-effective and reliable solutions to our partners.”

KRE has also introduced a restricted access Portable Cable Reel which has been developed with its partners to facilitate remote access with an additional 100 metre cable capability from point of entry.

Edmunds says this enables the operator to be situated up to 200 metres away from entry point and further allows its customers to access difficult or remote manholes.

KRE specialises in designing and manufacturing innovative and cutting-edge lateral cutters for pipelines ranging from 150mm up to 1200mm diameter.

Australian Made Certified and produced in-house, KRE will be showcasing its new mini robotic cutter system at the 2022 No-Dig Down Under Exhibition.

“This system has been engineered to work in either sewer or potable water pipes from 80mm to 150mm I-D and will be available to order from March 2022,” Edmunds says.

“This compact system will be compatible to KRE’s existing robotic equipment and will offer our partners the capabilities of working in reduced diameter pipelines that have been previously inaccessible with self-drive robotic equipment.

Looking ahead to this year, KRE is investing in research and development for its core product range.

Edmunds says this will be its robotic lateral cutters, which now range from 80mm to 1200mm.

“Our team are designing and trialling new technology in robotic machines for potable water pipes ranging from 75mm to 225mm,” he says. “We are also developing a new micro-cutter to cater towards the domestic plumbing market. Both of which we hope to have on display at No-Dig Down Under 2022.”

KRE produces reliable robotic equipment combined with clear imaging to efficiently perform the basic yet vital tasks of robotic repair and reinstatement of laterals and internal pipeline repairs, eliminating the need to dig up roads and other surfaces and ensuring minimal disruption to traffic and the environment.

KRE is excited to be working with a number of new and upcoming contractors and partners utilising its equipment; expanding its customer base and exploring new opportunities to create solutions for now and for the future.

As a Silver Sponsor of the No-Dig Down Under 2022 exhibition in Sydney, KRE will be exhibiting its product range along with some new and pioneering equipment.

For more information visit: 

Protecting your most valuable trenchless assets

Managing Director Ben Gair founded BG Risk after recognising the need for a competent, honest and commercially minded insurance broker which looks beyond the traditional realms of insurance.

“We have a proven history for establishing trust with our clients by understanding their businesses, providing sound advice and being their advocates,” says Mr Gair.

“Through all stages of the process, we are focused on partnering with clients, achieving great outcomes and offering unrivalled service.”

When engaging with its clients, BG Risk takes a three-step approach to providing specific coverage: discover, design and deliver.

During the discovery phase the company meets with stakeholders to understand the history of business and identify any issues and/or concerns. These initial discussions also cover prior losses, risk management, compile risk information and determine retention levels.

Mr Gair says this planning is vital to providing precise coverage for each client.

“We pride ourselves on providing tailored coverage, which makes this exploratory process vital to the delivery of our service,” he says.

“A lot of brokers use a cookie cutter approach, or don’t really know the business, which penalises the client because then their proposed insurer doesn’t understand their business.”

“During the next stage of our consultation we put together a program to take to market, creating competition among insurers to achieve the best price and the most comprehensive insurance program.”

After the coverage has been implemented, BG Risk maintains contact and builds on the contractor/broker relationship, as well as managing any claims that may arise, assisting with risk management and providing advice during the insurance term.

While BG Risk’s brokers specialise in working with businesses across a range of specialist industries, Mr Gair says their expertise lies in construction.

“This knowledge and experience means we can identify risks that are specific to your type of business and quickly find the right policy options to match,” he says.

“We already work with a number of leading civil construction companies, so we have an acute understanding of the risks that relate to the high value machines trenchless contractors rely-on on a daily basis.

“For example, we’ve recently seen an increase in delays to repair and reinstate damaged mobile plant and equipment. This is largely due to manufacture and supply chain issues stemming from COVID.

“Not only is mobile plant a large investment, but is is also vital to productivity and operations on-site, so it’s important we ensure that businesses can continue to operate and have the resources to do so if a loss occurs.”

Mr Gair says he’s looking forward to catching-up with clients and engaging further with the industry at his first No-Dig Down Under.

“You can learn so much at trade events and nothing beats meeting people face to face. Like anything, insurance is always evolving, so if you own high-value trenchless equipment I would encourage you should stop by our booth and learn a bit more about what we do – you never know we might be more competitive than you think.”

For more information visit: 

Tunnelling to the future

S&Z offers a variety of trenchless installation methods including horizontal directional drilling (HDD), tunnel boring (TB) and auger boring (AB).

General Manager Jim Pound tells Trenchless Australasia that the company is a trusted and valued partner to industry leaders throughout the water, sewer, power, telecommunications, and gas segments, providing trenchless services throughout southern Australia.

“Our company has skilled installers using the latest equipment,” he says. “Our aim is to exceed customer expectations and provide solutions for difficult projects where open trench construction is not an option.

Through S&Z Australia’s commitment and dedication, Pound says the company has become an industry leader and a trusted specialist subcontractor.

Traditionally known as a directional drilling company, S&Z Australia has recently made the move to tunnel boring.

Starting with a small drill, the company has grown, purchasing the larger drills and rock drills, working mainly in the water, sewer, gas, power, and telecommunication sectors.

However, when S&Z started working in the sewer industry, Pound says there was an opportunity to move into the tunnel boring market due to directional drills not being as precise as tunnel boring machines in achieving grade.

“We like to think we are at the beginning of our growth cycle. I have only been part of the company for two and a half years and the company owners keep investing back into it,” he says. “Both of the directors are hands on working with the teams out in the field and working on the machines. This gives our crew a really good culture as our directors are out on site and helping ensure all the work is being done safely, accurately and economically.”

“We are only a small business with three Horizontal Directional Drills (HDDs) and two Tunnel Boring Machines (TBMs), but we have a large variety of clients and work on a range of different infrastructure projects from rail improvement projects, new water & sewer mains, to being part of Snowy 2 the “largest energy project in Australia” that will underpin Australia’s transition to a renewable energy future.

“We really want to focus on being trenchless specialists in both directional drilling and tunnel boring.”

With the move to tunnel boring comes a new drill, which was purchased from Bohrtec and delivered in January 2022.

When selecting the machine Pound says the company not only looked at the quality of equipment but the versatility and the suitability in all different ground conditions.

“The tunnel boring market is always growing because there is more call for trenchless technology and directional drills have their limit,” he says. “We feel there is an opportunity in the market as there is a growing demand for tunnel boring machines.”

As a result of the tunnel boring machine, S&Z Australia hope its work will expand across Australia as the new machine will allow it to drill up to 800 mm diameter of sewer and storm water pipe, or other pipes and conduits where setback for a HDD machine is not achievable.

Pound says when installing pipe on a flat grade a tunnel boring machine with a laser is needed to help keep it on grade and on the correct alignment.

“There aren’t many Bohrtec machines in Australia and we believe it will be an excellent option for any ground conditions we will encounter here in Victoria or anywhere in Australia,” he says. 

With a commitment to minimising the impact of its activities on the surrounding environment through adherence to its Environmental Management System, S&Z’s philosophy toward environmental management is one of education, communication, continual improvement, and whole company involvement.

By embracing these principles, the company aims to minimise pollution created during any works process and continually monitor its impact on the environment through ongoing reports, audits, and inspections.

“S&Z endeavour to constantly improve our installation methods and efficiencies. We pride ourselves on innovation that provides benefits to the client and the environment,” says Pound.  “The rise of trenchless technology has significantly grown in recent years, and we really want to be the experts in it and offer numerous installation methods to provide quality solutions to our clients, their customers and the community.”

Reducing inflow and infiltration


January 2002 Dennis Bentink created ISC Services and has since worked closely with a wide range of councils and water authorities across Australia.

Providing inflow and infiltration (I/I) assessment, conducting inspections at hundreds of maintenance holes, pump stations and sewage treatment plant inlet structures, Dennis has helped customers minimise asset degradation and reduce operational and whole of life asset costs.

Dennis tells Trenchless Australasia that when he started the business in 2002 it was a mobile laboratory and consulting firm with the focus on odour and corrosion testing of sewerage networks and treatment plants.

“Rather than taking a sample back to a lab for testing, I brought the lab to the maintenance holes in the street, pump stations & treatment plants, doing discrete samples and continuous monitoring there for odour and corrosion using both liquid and gas phase testing,” he says. “Customers were then provided our independent report with two or three options to address the odour & corrosion issue and they could go directly to the market to source the appropriate solution.

“While carrying out the testing at MH’s and pump stations, we would often provide additional support by notifying our customers of other operational issues observed such as inflow/ infiltration, damaged or poorly constructed MH’s and buried lids.” This lead to requests for support to solve these additional operational issues and, following on from some detailed research into options, the customers were happy to purchase the solutions from ISC Services.

This helped shape the business to what it is today – selling solution-based products.

In 2016 ISC Services commenced offering a range of specialised products and systems to allow customers to reduce I/I as well as improving safety and efficiency for personnel involved in repairing and raising maintenance holes, pump stations, pits and pipes.

Dennis says that the systems offered are high-quality, well established and proven in the US and Canada from leading manufacturers including Sealing Systems Inc., Cretex Specialty Products and HydraTech, with independent testing and long-term case studies available.

“With our proven range of simple-to-use infiltration control solutions, ISC Services has already helped many customers to prevent the development of infiltration problems in new precast concrete structures as well as to repair existing assets and reduce I/I, helping to take pressure off maintenance crews and sewerage assets with cost effective solutions,” he says.

Many of our customers want innovative and sustainable solutions which will improve safety and reduce the operational and maintenance pressures on their assets. They realise that here is no sense in doing things the same way, hence ISC Services’ approach of “Solving old problems in New, more efficient ways”.

“These solutions provide an excellent return on investment, allowing customers to regain capacity and control of their networks during rain events, reduce overflows and delay unnecessary capital works that are often planned to help cope with unwanted water.”

As part of the business’ move from consulting to product supply, Dennis says a key to the drive for the selection of products was looking at what problems customers were having and finding innovative solutions that could provide a quick and cost effective, permanent fix for the customer.

One of the most notable innovations that is proving very popular, is the Pro-Ring grade adjustment ring that allows councils and contractors to safely and cost effectively raise low and buried covers & frames, stopping I/I and improving access. Pro-Ring weighs 1/20th that of concrete yet passes load testing to Class D trafficable (AS3996:2019) making it much safer and easier to handle and install and needing much less equipment to transport and move than concrete. In addition, they create a water tight & gas tight seal and will not corrode due to hydrogen sulphide gas. “Contractors regularly comment that they are impressed with how light weight and safe Pro-Ring is, making it easier for them to complete jobs quickly”.

To further enhance its range of offerings, ISC Services has teamed up with Metz, a Melbourne-based company that specialise in manufacturing protective coatings and tiles for very aggressive environments.

“While the Metz coatings have a well-established record in industrial environments, we are in the process of getting one of its products tested and approved to be used for Sydney Water, which is expected to be completed by April,” Dennis says. “Considering the aggressive environments Metz products are already used in, we are confident that they will perform well. A demonstration on a maintenance hole already suffering significant corrosion was done in 2016 with the Metz 33EN and this has proved to provide excellent continued protection”.

Building on the company’s experience and success, it was recently awarded to be on the panel of providers for Tweed Shire Council for Protective Coatings for Water and Wastewater. “Tweed Shire Council have been proactive in working to reduce I/I & have been utilising our innovative solutions including Pro-Ring & Flex Seal Utility Sealant. This is yet another great opportunity to continue to support their operations and maintenance programs with the quality Metz coatings.”

Specialising in inflow and infiltration, Dennis understands every sewerage network is different, but knows sewer manholes generate a disproportionate amount of I/I.

He says the key is assessing and identifying major contributors as an important tool to help water authorities effectively take action to mitigate problems.

While there are a number of causes of I/I, ISC Services sees failed joints in both new and old assets as well as low and buried maintenance holes as the most common causes.

“This can be in maintenance holes (particularly the chimney or neck where there are often multiple joints close together and near the surface) as well as pump stations, pits and pipes,” Dennis says.

“The simplest approach is to look at how sewage flow changes during and immediately after rain events. If sewage flow increases (either at the treatment plant or at pump stations) then rainwater and/or ground water is entering the network.

“There are options for councils and water authorities to get specialist contractors to do preliminary investigations through to detailed studies. By working with ISC Services, as we are experienced in I/I, it will allow customers to determine what their I/I assessment and management goals are, which we can then tailor a staged plan and program to suit your specific circumstances and budget.”

With a commitment to continue to identify new and innovative technologies to solve problems, Dennis is continues to expand his market and product range where customers can come to “ISC Services as a toolbox of solutions and products, Solving old problems in New, more efficient ways.”

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New RDO Equipment and Vermeer Australia dealership means more opportunities for the region

The new dealership is expected to contribute millions to the local economy through the $8.5M facility, offering employment opportunities and increased capacity to service more machines not only at the new branch, but remotely via its field service division.

RDO Equipment’s new CEO, Phil Canning, says this new dealership means big things for local customers, and reflects the Group’s strong commitment to embedding itself in the Australian market.

“We want to show our Tasmanian customers that we’re here for them, and we’ve got their backs. Our investment in this new location signals our support of the sectors that contribute billions of dollars to the Tasmanian economy – agriculture, roads, construction, environmental, landscaping, mining, and forestry sectors – across our two world leading machinery brands, John Deere and Vermeer,” Canning says.

“We now have greater capacity for not only more equipment in stock, but more parts on shelves and service support, all with a real focus on maximising our customers’ uptime.”

The new branch has moved 10 minutes down the road from the previous premises on Montague St, Invermay, to Australis Drive, Rocherlea and offers a much larger space for servicing and holding machines and parts.

“The new branch will start with four service technicians working across six service bays, which we will look to add to over the coming year, along with new sales, parts and admin staff. It’s great news for Launceston, our existing customers, and new customers right across the state,” Canning says.

The new branch expansion also means a bigger focus on career development opportunities, with more training resources available for existing staff and new starters.

“With a larger footprint in the region, we will be looking to invest more into training and development for our employees, and also investing in a strong apprentice program. We want to be bringing in more up-and-comers and help develop their careers throughout both Vermeer and RDO Equipment in these exciting industry sectors,” he says.

“It’s so important that we have these training and development opportunities available for every one of our employees, whether you’re at the early stages of your career or well cemented in the role. A larger branch presence will help us bring in the resources to do just that.”

The new dealership is located at 4 Australis Drive, Rocherlea.

For more information about Vermeer Australia visit 

Putting the customer’s needs first

As a relatively small company, manager Ralf Kiesow tells Trenchless Australasia that Prime Drilling’s presence on an international scale has contributed to its growing HDD rig manufacturing, with the company locking in 25 rigs.

“We are off to a great start for 2022 so far as it appears most of our order books are almost full for this year, which usually at this time is only six months booked in advance,” he says.

Kiesow says most of its customers are long-standing buyers who have had Prime Drilling rigs in the past and are happy with the quality.

Using high-quality materials to develop a low-maintenance, robust and reliable drilling rigs with an above-average service life, Kiesow says this is a result of the company’s profound know-how in drilling technique, and high production quality.

“These are the outstanding benefits for our customers and the pillars of our company´s success,” he says. “All the rigs we have built to date are still running today. If you have a rig for 20 years and it is still running, then you know it is high-quality and that is what we ensure our rigs are. They are reliable and customers will always come back if that is the case.”

Despite the growing success the company has install for 2022, Kiesow says a number of challenges are still thrown its way, especially issues with the supply chain of parts for rigs.

However, Prime Drilling has large storage areas and can react quickly, efficiently and flexibly to customers’ wishes to ensure they can source equipment when required. Offering a comprehensive after-sales service, its customers can easily procure spare parts on the local market and carry out necessary repairs by themselves.

“Luckily, we have a big stock and what we are trying to do is that every rig we produce we use the components we have already, so we don’t have to wait on parts,” Kiesow says. “But on the other side, the electric rigs we build are new technology and the demand of our customers is changing every week. As a result, we need new components to match their desire, which can sometimes lead to delays.”

With a commitment to staying on track and ensuring customers get their rigs on time, Prime Drilling’s production team has over 20 years’ experience, ensuring the customers’ needs are met.

Kiesow says the production team has been there since the company was founded and feel that it is their company too and will do whatever it takes to ensure production of rigs gets back on track.

During its 25 years of work, Prime Drilling has enhanced its design team, employing 10 designers in the company.

“We encourage our customers to come with a wish list when buying a rig,” he says. “If a customer comes up with an idea or change for their rig, we go straight to the designer. Due to the company not being too big, the customer is able to speak directly with the designer.

“The next step is we come up with a drawing, send it to the customer, they review it and suggest changes. We ensure the designer and client have close contact and the plans don’t have to go through different sections. That is something our clients really appreciate.”

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