ProKasro Mechatronik will establish a service facility in Australia to better support its customers in the region.
Since its establishment more than 20 years ago, specialist German sewer rehabilitation equipment manufacturer and supplier ProKASRO Mechatronik GmbH has been steadily growing its presence within the Australasian market.
ProKASRO is well known within the sewer rehabilitation industry for being a leader in the areas of sewer robotics and ultraviolet (UV) light cured lining equipment.
The company develops these customised solutions to help restore sewers to first-class condition, which is much more economical than laying new pipes.
ProKASRO also enables damage diagnosis and repairs in the subsurface without excavations, traffic obstructions and noise.
Due to continued growth within Australia and New Zealand, the company realised that an authorised and fully supported service facility based in Australia was necessary to better serve its customers.
The company has always prided itself on having a strong and consistent aftersales structure.
Establishing a base of operations in the Australia will support the increasing requirements of both new and existing customers.
During the 2023 No-Dig Down Under trade show held in Brisbane, ProKASRO held discussions with Spoutvac, a Bucher Municipal company, to determine its interest in assisting ProKASRO with service and support within Australia and New Zealand.
Based in East Bendigo, Victoria, Spoutvac (Bucher Municipal) has a strong reputation in Australia for the sale and support of its high-pressure water jetting and closed-circuit television systems.
Following discussions, both parties entered into an agreement for Spoutvac (Bucher Municipal) to become the service and support partner for ProKASRO within the Australasian marketplace, further cementing ProKASRO’s position in the market.
“Due to changes within the Australian and New Zealand marketplace, it became more apparent that a reliable and open service partner was required to support our new and existing customers,” ProKASRO International sales manager Simon Little said.
“Following the negotiations with Spoutvac (Bucher Municipal), it became clear that they share the same outlook and beliefs as ProKASRO and, combined with their existing reputation and service network, it was an easy decision to appoint Spoutvac (Bucher Municipal) as our service partner for the Australasian market.”
Spoutvac (Bucher Municipal) sales manager Andrew Gladman echoed this sentiment.
“Partnering with ProKASRO as a market leader in both sewer robotics and UV lining equipment develops both the knowledge and customer base for Spoutvac (Bucher Municipal),” he said.
“Service and aftersales support is a big focus for both companies and having met the team at ProKASRO, we are confident that our shared goals and objectives can be achieved, leading to improved service and communication for our customers within Australia and New Zealand.”
For more information, visit ProKASRO’s website.
This article featured in the August edition of Trenchless Australasia.
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